At NGS, we are committed to delivering a smooth and trustworthy shopping experience for our customers. Please read our policy carefully before placing an order.
1. Shipping Policy
- Free Shipping: We offer free shipping on all orders across India.
- Dispatch Time: Orders are usually processed and dispatched within 1–2 business days.
- Delivery Time: Products are typically delivered within 3–7 working days, depending on the location.
- Shipping Area: Currently, we ship across India only. For bulk international orders, please contact us directly.
2. Return Policy
- Eligible for Return: Yes, our products are returnable under certain conditions.
- Return Window: Returns must be requested within 24 hours of product delivery.
- Return Condition: Items must be unused, unopened, and in their original packaging.
- Damaged/Incorrect Products: If you receive a damaged or incorrect item, please contact us immediately with photos for verification.
3. Refund Policy
- Refund Eligibility: Once we receive and inspect the returned item, your refund will be processed.
- Refund Mode: Refunds will be issued to the original payment method or bank account within 5–7 working days after approval.
- Return Shipping Charges: Return courier charges are to be borne by the customer unless the product was damaged or incorrect.
Need Help?
If you have any questions regarding shipping, returns, or refunds, feel free to contact us:
Email: sales@nutechglobalservices.com
WhatsApp / Phone: +91 9818028327
Store Address: 581/4 Main Road, Chirag Delhi, New Delhi – 110017